Some Of Our Shipping Partners

Shipping & Delivery

The global shipping crisis has meant that we are experiencing longer lead times than planned due to securing vessel space and shipping for our products. Kindly refer to the below chart for the latest update on shipping lead time.
On top of that, certain products are made to order therefore require extra manufacturing time, which is addressed on these product detail pages. So in such case, the overall delivery time shall be shipping lead time+extra manufacturing lead time.
  Express Shipping Standard Shipping
Australia 20-30 work days 8-12 weeks

United States

15-30 work days
8-12 weeks
New Zealand
15-20 work days
10-12 weeks

Singapore

10-20 work days 3-6 weeks
West Malaysia
20-30 work days
6-8 weeks

Hong Kong

N/A 7-15 work days

Macau

N/A 7-15 work days

* Please note that our service may not be available for certain remote areas.
* Due to the covid impact, additional processing and shipping days may be added to your order.

Shipping Options:

We offer both express shipping and standard shipping, which you can choose at checkout page. Due to size restriction, express shipping might not be available for all products or in certain countries. 

Parcel Tracking

Before dispatch, COZYMATIC will carefully check and pack your product, and this process might take up to 5 weeks. Dispatch is included in delivery lead time, and once it is handed cover to COZYMATIC's delivery partners, your order will become trackable and tracking link will be sent by email or sms. Therefore don't worry in case you only receive order confirmation email since we are preparing your parcel for dispatch...to see more