Assembly Information

Order Tracking Link

Before dispatch, COZYMATIC will carefully check and pack your product. This process might take up to 2 weeks. (For Australia it can take up to 3 weeks due to evolving COVID situation.) Once dispatched, tracking link will be sent by email.

For Australia consumers, please use CM+4 digits order ID to directly track from below link. For example, for order 2000, tracking ID is CM2000. 

Order Tracking for Australia and New Zealand 

For United States consumers, please use tracking ID that we sent by email and track from below link.

Order Tracking for United States 

For Hong Kong consumers, please use tracking ID that we sent by email

(starting with SF) and track from below link.

Order Tracking for Hong Kong

For Singapore consumers, please use tracking ID that we sent by email

(11 digits) and track from below link.

Order Tracking for Singapore and Malaysia

In case you didn't receive tracking email, please double check spam or directly contact cozymatic. 

by email  wecare@cozymatic.com

by Whatsapp +852-67595658