Please make sure email@example.com is not banned or spammed by your email setting.
Before dispatch, COZYMATIC will carefully check and pack your product, and this process might take up to 2 weeks. Once dispatched, tracking link will be sent by email, and it looks like this.
Step 1 from shipping confirmation email
Click the track package to access order status page.
Step 2 from order status page
Click the tracking number/link on the bottom to access latest update of your order shipping.
In case you didn't receive tracking email, please double check spam or directly contact firstname.lastname@example.org